Any business with a concern about efficient and cost effective solutions for telecommunications has likely been informed that Voice over Internet Protocol (VoIP) telephone systems are the best choice in today’s Internet-driven society. As best as anyone can tell at first glance, it seems like VoIP services are answering many, if not all, of the primary communication needs companies require from telephone systems.
As it turns out, there are many potential benefits to switching to a VoIP telephone system. Let’s look at the TOP 10 benefits of VoIP that can decrease cost and time investments while increasing productivity of your business. We will focusing on specific benefits that make the companies actually switch to a VoIP phone system.
1. Low cost per call
2. VoIP phone system mean flexibility
3. VoIP phone system ensures higher call quality
4. Versatility of Features
5. Secure call conferencing
6. Reliable and easily scalable
7. Portability
8. Live Monitoring and Reporting
9. Time Management and Efficiency
10. Business Continuity
1. Low cost per call
VoIP telephone system utilizes Internet Protocol to make calls. Instead of using telephone lines, all communication data is turned into packets and sent over the IP network. The IP network your business uses could be your Internet connection, a direct IP connection to your telephone service provider or a combination of both.
In traditional phones, since there are only so many lines that can be installed, calls placed over landlines, especially if they are long-distance, are expensive. But using the Internet to relay call data circumvents this problem, making domestic and long distance calls cheaper overall.
In fact, businesses that use VoIP are often given the ability to make domestic and domestic long distance calls for free.
2. VoIP phone system mean flexibility
If your business is on-the-go, VoIP services can be a tremendous benefit to you because they will follow you wherever you go.
On a traditional phone system, a line that runs to a home or business is assigned its own phone number. Any movement that takes place then becomes a trial of remembering the right codes or keys to dial on your phone. A lot of time can then be wasted by contacting phone companies to transfer services and phone numbers to new locations.
With a VoIP phone system, all of this is eliminated. There are no physical limitations. You have the freedom to move as your business demands without any added stress.
3. VoIP phone system ensures higher call quality
VoIP uses your internet connection, it offers higher call quality when compared to alternatives. A VoIP telephone system offers its users HD voice using internet connectivity, with incredible clarity. Businesses looking for better call quality and to avoid breaking up while talking to an important client, are advised to switch to VoIP phone system.
4. Versatility of Features
Using VoIP phone systems allows businesses to multi-task with the most tech-savvy devices, allowing you to be the most productive you can be. Suppose you are on a call within a queue. While you are waiting, you can strategise your approach to client calls you have missed as you read voicemail-to-text transcriptions that are sent directly to your email inbox.
In another case, you can forward messages and voicemail easily. If you receive an important message in a voicemail, you can forward that voicemail to three other people at the click of a mouse.
These features and many more useful ones are available with VoIP phone systems. Also, because the service always goes with you, the features you find helpful can be added or subtracted with ease. In short, VoIP telephone systems grow with your business.
5. Secure call conferencing
As a phone system for businesses, the importance of security is very high. To keep your IP secure, VoIP allows your conference calls to be guarded by a unique PIN, set by you, giving you control over who has access to your conference calls.
To determine who is in control of the entire conference, an easily created chairman PIN can be assigned to the conference bridge. This way, no matter what device you call in from or where you are in the world, you can remain in control of your conference calls. When other callers call in, it’s you they’ll be waiting for to start the call.
With join/leave announcements, you’ll even be able to keep track of call participants’ comings and goings without having to be able to see them. Not only useful for practical reasons, this also helps keep security tight, making it easy to keep track of new entrants.
6. Reliable and easily scalable
VoIP telephone systems are very reliable. VoIP has been developed over many years, with applications such as Skype & FaceTime leading the innovation. VoIP has been adopted by many businesses across the world and is constantly advancing - making it one of the most reliable telephony technologies.
An advantage to VoIP is its scalability. Because VoIP telephone systems use the internet for calls, adding new users is easy. You don't need to provision new lines, you can just add phones and licences if required. The advantage of this being that VoIP can scale to meet you current and future requirements.
7. Portability
Portability is key for many businesses. One advantage to a VoIP telephone system is that it enables businesses to be as mobile and as portable as possible. By using a VoIP network - you can enable mobile users, as well as desk-based users to connect to your telephone system.
The portability advantage of VoIP is ideal for businesses who have on-the-road employees, or who have home workers - as they can connect directly to your VoIP telephone system using your VoIP network.
8. Live Monitoring and Reporting
Remember when you had to wait till the end of the month to get the company phone bill from your service provider? How that bill listed all the calls you have received over the last period?
With VoIP, you can instantly track and report on your call usage at any time through our online portal. This helps businesses in planning their spends better.
9. Time Management and Efficiency
Web-based customer portals enable IT staff to manage their system more efficiently. With insight into the installation, service configuration, trouble tickets, training, billing and call analytics, this full access to a customer’s system and account allows them to spend fewer resources on project management and focus more on work that adds to the bottom line.
Also, being a cloud solution it can easily integrate with other cloud-based applications, providing mobile employees access to all the features and functionality they need to work just as efficiently as if they were in the office.
10. Business continuity
Cloud telecommunications brings disaster recovery and redundancy. By moving phone connections offsite, redundancy and fail-over ensure essential operations are full throttle. Communications can continue in the unfortunate instance of a power outage, and you’re not reliant on a single provider to get back up and running. Wherever there is an internet connection, there will be a phone line. Phone systems like Gamma provide flexibility and adaptability are crucial for ensuring business continuity and avoiding downtime.
We are sure that after hearing so many benefits for businesses that VoIP phone system can bring about, you must be very eager to see a demo. Book a FREE VoIP demo today.
