Embrace flexible working with VoIP. Gone are the days when you were expected to be in office all days of the week. Now more and more companies are giving 'work from anywhere' option to it's employees.
Working from home has already become common place for many of us, due to already having the tools and capabilities required to do your job – usually no more than a laptop and a phone – at home.
Small to medium sized businesses could reap the benefits of granting workers more flexibility, with employees being more motivated, committed and generally happier being cited among the possible benefits. It also helps businesses save on a lot of cost.
So, if you're a business, how can VoIP ensure your employees remain connected with each other and the business in such circumstances?
No such thing as a fixed location
With VoIP there is no such thing as a fixed location. Once it has been set up, a phone can be moved to any location providing that location has an internet connection, and start receiving calls again once it's plugged in.
So, if someone spends a large percentage of their day on the phone talking to customers, this needn't be affected by working from home. All they need do is unplug their phone and take it home with them and they will be able to carry out their duties as normal.
Simple call forwarding and routing
Why limit an incoming call to just one location? With a VoIP system you can easily set an incoming call to ring on multiple destinations at the same time, so if you have employees at work and home simultaneously, you might choose this so whoever is most ready to take a call can answer it first.
Alternatively, you may want a call to ring on a particular number first, before ringing on another number if the call is not answered after a certain number of seconds – this helps to reduce the chances of a call going completely unanswered.
You can even set incoming calls to ring on external landline or mobile numbers, meaning you aren't just limited to forwarding calls to a VoIP phone.
Mini telephone conferencing
If something vitally important comes up where you need to speak to more than one person, sometimes a group email is simply not urgent enough or practical enough to hold a meeting over. This is where 3-way calling can come to your rescue.
With this you are able to hold a mini telephone conference with two other parties, saving you the inconvenience of having to call one person before hanging up and calling the other; enabling the three of you to exchange ideas between each other quickly and efficiently without having to make multiple phone calls or relying on people checking their emails.
These days most new age phone manufacturers are plugging flexibility as the latest buzz word in the advanced internet telephony services. With the traditional PSTN services which is now nearly coming to an end, VoIP flexibility gives the liberty to the users to expand or add the telephone lines to their existing systems.
Regardless of the geographical area, VoIP flexibility allows the users to access their service providers from anywhere- even from remote areas. As a matter of fact, the users can carry their IP phones along with them, wherever they go. These solutions are flexible; they provide access to local as well as roaming calls at comparatively lower rates. This is made possible because Internet telephony functions on the principle of packet switching. In this, the analog voice is converted into digital format before being transferred over the Internet. Therefore, in the areas such as airports, parks and cafes one can enjoy cost-effective communication with ease; these areas can be easily converted to wireless hot spots for the purpose.
The VoIP services come with attractive packages that facilitate both communication as well as entertainment. They are perfect for making tasks more convenient and efficient. Unlike PSTN services, the users are able to enjoy the entire range of services for an affordable rate. Therefore, it can be said that voice over IP puts all the services together in a flexible package, wherein telephone, digital television, high-end Internet access and many more are made available to the users. The users are able to save on their money while opting for state-of-the-art services.
The cost saving, and voice quality are two basic objectives of the VoIP technology. As a matter of fact, the cost efficiency features have helped the business houses and long-distance callers to enjoy calling at substantially low rates. This is mainly due to the fact that in the call termination, the broadband Internet connection is used that means - heavy taxes and charges that would usually be incurred with regular telephone companies can be avoided. Apart from that, the voice over IP also ensures excellent voice quality without any flaws. With these basic functions, there is a definite improvement in the productivity of the organizations for sure.
The users also enjoy the value-added benefits that have increased with the popularity of the technology. The VoIP flexibility also ensures that the users avail some of the common value-added benefits including caller ID, call waiting, 3-way calling, speed dialling, call forwarding, and free voice mail.
Finally, it can be said that with the rise in the demand for the latest IP solutions, communications have become more flexible. Moreover, the internet telephony services are making their way into the advanced telecom sector with new and more innovative tools.
Savincom can help you with flexible working options that VoIP offers. if you want to understand how VoIP is helping businesses to save more than 30%, get in touch with us today. We work with leading VoIP providers like 8x8, Vodafone one net, Gamma Horizon and Call Switch by Telco Switch. For offers and enquiries, please click on the below ‘know more’ button or call us on 0203 544 7777 today.
