We all have learnt one thing in these times of the pandemic and that is to work remotely with full efficiency. Companies across the UK have had the opportunity to explore newer technologies to ensure business continuity and effectiveness.
We will be talking in depth about the way VoIP helped our customer, Graff diamonds in times of pandemic. Savincom saved Graff diamonds 90% on overspend against existing connections when they switched to a hosted VoIP solution. With an overtly cost-saving set up, VoIP ensures that your business gets the flexibility without compromising on business continuity.
The first benefit of VoIP during Coronavirus has been the flexible working opportunities that it offered to our team. By being fully digitalised, it enabled them to bring their business’ communication system into the homes of their employees. So, by setting up a VoIP system, their employees could stay at the forefront of the business communications, internally and externally, using their WiFi router.
“The flexibility implementing a hosted VoIP Solution meant that our team could work anywhere and still be able to answer the phone as they would if they were in any of our multiple locations. During times of Covid-19, when the team was forced to work remotely with little notice, Savincom helped our employees to work from home without hindering communication with customers and the team. The system has been effortless to administrate and proved a great investment for the business."
- Malcolm Maclean, Chief technology officer, Graff Diamonds.
Quick Implementation
The next benefit to VoIP during the pandemic for companies like Graff diamonds is its quick setup. Here at Savincom, we pride ourselves in providing businesses with a seamless communication system, while also upholding exceptional customer service.
“The transition from BT to new supplier was all done out of hours and the installation team were through and knowledgeable”, said Malcolm.
Migration
One of the biggest benefits to VoIP is that your business won’t have to experience downtime because we can have you up and running in a matter of minutes; reducing the risk of you losing out on customers. Savincom successfully migrated 200 landline users from 4 sites over to a single, easy to manage VoIP solution without any downtime, he added.
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Have these benefits of VoIP during Coronavirus encouraged you to evolve your businesses communication system? Avoid further disruption to your company during these difficult times of the Pandemic, which alone could be impacting your business financially and implement a new means of communication.
Talk to our experts to know more about VoIP today by calling 020 3862 7740 or click here to request a call back.