VoIP Case Studies
So you might or might not have heard about VoIP business phone service, but it definitely is one of the most sort-after solutions for companies looking to work remotely. We ensure you that this article will not be a boring one that just talks about benefits of a VoIP phone system. We are going to share customer stories of how VoIP continues to help our customers to work flexibly, save cost and collaborate better. Let's get going and see how VoIP can change your remote working story!
In this article we're looking at 3 main business benefits of having a VoIP business phone service. And how these helped our customers to achieve their business goals.
Traditional landline phone systems were quite expensive and were difficult to reconfigure and they were difficult to reconfigure or scale up or down as per business requirements. However, a VoIP business phone service solves these problems and offers many advantages over the old phone systems.
A VoIP phone system also gives you much more flexibility because you can take and manage calls not just from your desk phone, but from your computer and your mobile. So you can use all of the features of the office system wherever you are. With VoIP, you’ll never miss an important call again.
How VoIP helps Graff Diamonds with flexible Remote Working:
With a VoIP system, you can have more employees working from home. Due to rise of COVID numbers yet again and the country going into a lockdown, businesses are in the same space where they were at the beginning of the year. Remote working capabilities and solutions are the most sort-after things for businesses.
VoIP is a phone system that allows hassle-free transition to home working.The first benefit of VoIP during the pandemic has been the flexible working opportunities that it offered to our team. By being fully digitalised, it enabled them to bring their business’ communication system into the homes of their employees. So, by setting up a VoIP system, their employees could stay at the forefront of the business communications, internally and externally, using their Wi-Fi router.
“The flexibility implementing a hosted VoIP Solution meant that our team could work anywhere and still be able to answer the phone as they would if they were in any of our multiple locations. During times of Covid-19, when the team was forced to work remotely with little notice, Savincom helped our employees to work from home without hindering communication with customers and the team. The system has been effortless to administrate and proved a great investment for the business." - Malcolm Maclean, Chief technology officer, Graff Diamonds.
VoIP system helped BC Legal save cost:
The law firm’s VoIP system was not cost-effective, and the phone system was not reliable. It was extremely beneficial to manage their accounts more efficiently, therefore, the need to bring down the costs. With a reliable VoIP phone system provided by Savincom, BC Legal was able to save up to 30%. Savincom created a smooth and effective transition for BC Legal to Gamma/ Horizon network.
“I am very glad that we used Savincom for the VoIP services. The customer service is very prompt. I would highly recommend Savincom for their good product knowledge and great customer service.” - IT Support Manager BC Legal.
How VoIP aided business continuity and collaboration among the teams for Designer Group.
The company was struggling to get customers to interact with staff across desk phones, desktop and mobile. Savincom created a smooth and effective VoIP system solution for Designer Group on Gamma/ Horizon network. Reliable VoIP network was provided for one of the offices of Designer Group which helped them in ensuring business continuity. Their issue of lack of collaboration among the teams and even the struggle of customers to reach the sales staff when they were on the move was solved with a VoIP phone system.
If you are looking for a reliable remote working phone system, book a FREE VoIP demo. Choose the best VoIP business phone service now.
