---
title: "Remote working: FREE eGuides to safeguard your business continuity"
description: Improve communication and service quality whilst safeguarding business assets while working remotely. Download our FREE eGuides today.
image: https://blog.savincom.co.uk/hubfs/email-4.png
---

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# Remote working: FREE eGuides to safeguard your business continuity

The requirement for a waterproof remote working strategy has never been more critical, or more in the spotlight, and whilst on paper this can seem like an open goal with many business benefits, there are unique challenges that IT leaders must address to make the most of their remote work strategies.

**[Missing out while working remotely? Follow our tips to stay interactive](https://blog.savincom.co.uk/missing-out-while-working-remotely-heres-how-to-stay-interactive)**

Most businesses are facing a lot of challenges while working remotely, like missing out on communications, lack of consistency in service quality and hence losing important customers and remote collaboration not up to the standard. A lot of people fear losing out on interactions with colleagues and missing out when they are not in the office. With a comprehensive remote working policy and technology solutions you can be sure of a seamless transition to non-office working.

A lot of businesses globally feel that the employees are complaining about a lack of interaction or missing out on a lot of important communications because they are working remotely. This leads to a feeling of exclusion and hence inability to perform to the best of their capability. We are looking at various solutions that you can use to make the communications within your organisation better whilst employees are working remotely. 

### Solutions for an efficient remote working set up

- [Unified Communications](https://www.savincom.co.uk/voip-for-business-fixed-voice-connectivity/): This is a reliable way for businesses to bring together all means to communications under one umbrella, including voice, video or data. VoIP helps in facilitating remote working and different communications between teams sitting out of different locations.
- [A business standard mobile service](https://www.savincom.co.uk/business-mobiles/): Give your employees a business mobile connection with high speed data usage. if the home broadband fails, they have something to fall back upon.
- [An integrated Cloud based phone system](https://www.savintech.co.uk/cloud/): Hosted phones have now replaced traditional landlines. into a user-controlled online interface equips employees with powerful and flexible usability features to ensure they have the fully quipped technology that they're used to in the office. 

![email-4](https://blog.savincom.co.uk/hs-fs/hubfs/email-4.png?width=728&name=email-4.png)  
<https://blog.savincom.co.uk/lack-of-consistency-in-service-quality-during-remote-working-could-be-resolved-simply>

**[Inconsistency in service quality while working remotely? Now no more](https://blog.savincom.co.uk/lack-of-consistency-in-service-quality-during-remote-working-could-be-resolved-simply)**

Another issue that organisations are facing with the advent of remote working is lack of consistency in the service quality. Businesses claim that the customers are complaining of not getting the same level of service quality that they were used to getting. Service quality is often compromised when companies have the support staff working remotely with lack of good infrastructure.

Due to lack of right infrastructure, the biggest concern for businesses while working remotely is the poor service delivered to customers. This is particularly a problem because remote workers often can’t be easily contacted when they need to be, or they don’t have the right information at hand to deal with a customers issue.

Infrastructure which helps businesses to integrate all of the ways they communicate, including voice, video and data will also helps businesses in work consistently. It’s easy to deploy and roll out to employees around the world, as well as being a cost effective solution. A remote working policy underpinned with good technology can provide valuable opportunities and significant advantages for organisations.

- Higher productivity and responsiveness
- Increased employee morale and engagement
- Improved collaboration, enabling new ideas and faster decision
- Better customer experience, loyalty and referrals

**[How to avoid breach of security while working remotely?](https://blog.savincom.co.uk/protect-your-company-assets-while-working-remotely)**

In the midst of the current pandemic situation, most companies have been forced to work remotely. Due to this many organisations are complaining of their data being compromised as the IT systems can not safeguard all home networks. 

While most workers are used to working at the office under carefully crafted IT systems, it's impossible to quantify the number of permutations and combinations of home internet setups. Where one household could have a simple solution that works for their family, another household could have a VPN subscription in place to mask their internet usage from prying eyes.

To help businesses reduce the security risks they may be taking while working from home, we've collected some tips on steps you can take to guard your digital workspace and company assets.

While the consequences of poorly securing data while working from home can have severe impacts on your customers and your company, there are steps you can take to ensure the worst doesn't happen.

- Update your network security regularly
- Ignore fraud emails and be on the lookout for odd email addresses
- Set up remote access with multi-factor authentication
- Give employees required access only

Ensure that employees specify which devices they will be using for work, then encrypt and secure those devices with company certified security software. Identify and pecify the particular information and documents that should never leave the secure workplace, and ensure that this is followed strictly. To ensure the security of sensitive company data, it’s vital that employees are able to recognise the threats and vulnerabilities to their company’s information assets when working remotely.

Are you an organisation that is facing issues such as lack of communications or decline in service quality? Are fearing graver issues like compromise of important company assets while the employees work remotely? **[Click here](https://savincom.savincom.co.uk/free-eguides-collection-how-to-enable-a-successful-remote-workforce)** to download our FREE eGuides that help you with important steps that you could take for a more smoother remote working set-up.

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I would like to thank savincom for the hard work that they have done, they have managed to meet all our requirements and have delivered it in a timely fashion. They have reduced our monthly outgoings for our mobiles by a 1/5 of which we are very happy about.

 Maintenance Manager, Luxury Hotel Group

Since moving to Savincom, we have received excellent and responsive customer service, the small number of issues we have experienced have been resolved in an efficient and expert manner. We have significantly reduced our running costs, with the proactive account management, currently running a reduction of c.40% on costs, the cost reduction has been most prevalent around roaming and international calling. The transfer from Vodafone Direct to Savincom Vodafone was smooth and seamless, with onsite support offered during the days of the transfer. If I was to score them out of 10, it would be 10 as the have excelled as a service partner.

 Office Manager, Leading Global Commodity Merchant

We have worked with Savin Communications for four years now and we are delighted with the work carried out so far.  We have 300+ connections, so service needs to be of the highest quality, which is what we get with Savin Communications. We have a rapid staff turnover and Savin assist us when utilising connections. We used to be on a plan where we were constantly going over minutes and data allowances. Savin Communications has helped us source a much better quality plan and they understand the high standards that our organisation have and are most efficient in delivering well within time limits…. The account manager is always easy to contact and help is really appreciated, meetings with him are regular. The assistance and support we receive is always   
 responsive, proactive and excellent at all times. The advice given is easy to understand along with their online portal which is easy to use too, communicated in a friendly accessible manner. I would highly recommend Savin Communications.

 ICT Manager, National Charity

Having paid overly expensive mobile phone bills for several years, we switched to Savincom who assured us of substantial savings, especially for our mobile phone usage abroad. They were not wrong! Our bills have practically halved since the switch and furthermore Savincom provide a great support service, with any queries or problems being acknowledged and dealt with swiftly and professionally.

 Finance Manager, Global Shipping Company

I can confirm that we switched over our account from a direct one held with one of the Networks, to one under Savincom’s control and have been more than happy with the service thus far. As a Canadian Investment Bank with frequent overseas travellers, I found doing business direct with the Network over the past few years and my numerous dedicated account managers very frustrating indeed. Wrong price plans, outdated tariffs, changes of Account Managers, limited cover on the weekend support desk, and bolt -on’s not being applied to our overseas travellers etc. We are seeing benefits in not having to deal with the Network directly. I would be happy to recommend them in terms of the mobile contract that they proposed and especially their customer service.

 Operations Manager, Investment Bank

Since using Savincom our bills have noticeably decreased and every possible bundle is being added and removed when necessary. The service levels are a world away from what we experienced previously; I get a response back from their support team in at least 5 minutes, and everyone is extremely helpful. The account management is makes a big difference as well. Everything is straightforward and I can request information on our account and be sent a detailed report. I would highly recommend Savincom.

 Office Manager, Investment Company

I have used Savin for the last 4 years and their customer service, support, timescale to response and resolve any queries etc. has been first class! I am the IT Manager for a large construction based Group and as you can appreciate we have a large number of guys based on construction sites who break their phone frequently (and lose them!) so I require a swift service to replace phones and sims, bar phone lines and order new lines (either phone or 4G dongles) ASAP, all of which Savin deliver! So I would recommend Savin without hesitating!

 IT Manager, Construction Group

The highlight for me is being able to shoot an email to Savincom support and almost   
 immediately getting an engaging response, they want to solve my problems rather   
 than assign blame to someone. Overall we are very pleased to be working with a great team.

 IT Manager, Private Equity

Savincom are my righthand. I just phone and everything gets dealt with – no more long maddening calls to mobile providers. Thank you Savincom. You guys rock!

 Andrea Sequeira

Not only have our monthly bills been cut by more than half, savincom saved hours of my time spent on the phone to network direct customer support lines.

 Sujin Bailey

Having had our mobile phone contracts managed by savincom has saved the company considerable time and administrative effort.

 Nicole Passey

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