---
title: With traditional phone system shutting down, how should businesses prepare?
description: The telecommunications industry is evolving rapidly. Dynamic changes are taking place, and many old technologies are being replaced with emerging ones. One such radical development is the shutdown of ISDN.
image: https://blog.savincom.co.uk/hubfs/bigstock-The-Businessman-Chooses-Voip-O-232194631-770x535.jpg
---

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# With traditional phone system shutting down, how should businesses prepare?

The telecommunications industry is evolving rapidly. Dynamic changes are taking place, and many old technologies are being replaced with emerging ones. One such radical development is the shutdown of ISDN. Now, you may not be very familiar with the term, and even wonder what is meant by it- let us understand it a bit more closely.

Since the decision is final now, and ISDN services will be shut down by 2025, it is time to think proactively. You need to make decisions for your organization, and lookout for a replacement technology. There is nothing better than VoIP services, as it will work over an internet connection and provide apex audio quality. The best aspect about VoIP phone systems is that it doesn’t run over copper wired lines, rather a high-speed internet connection is all that is required for quick installation. 

A hosted phone system supported by progressive and modern **[VoIP](https://www.savincom.co.uk/voip-for-business-fixed-voice-connectivity/)**technology can have a number of benefits for any kind of business organization. It will make sure that your team members remain highly accessible in the current digital age. VoIP phone solutions encourage mobility as employees can make or receive calls from any corner of the globe- they do not remain restricted to the physical office location.

The rapid growth of globalization has made it necessary for business organizations to invest in a seamless communication system. Borders do not bind businesses anymore; rather they often expand operations to buzzing international commercial destinations. In such cases, getting a**[VoIP phone system](https://blog.savincom.co.uk/advanced-phone-system-save-more-than-30)** is the ideal solution. They can help you breakthrough a new overseas market, connect with local audiences, and enhance your brand reputation.

**Why ISDN**

We have widely used ISDN across UK both at homes and in offices. But soon ISDN will become history. It is due to be switched off by 2025 in the UK. No more new orders will be placed from this year. Many businesses have already moved to new VoIP systems and they are noticing a number of key benefits.

**What exactly is ISDN and why is it being switched off?**

ISDN is an acronym for Integrated Service Digital Network. It is a circuit-switched telecommunication channel that enables users to send voice and data signals over digital lines at the same time. It was launched in the year 1986 as and innovation to replace the obsolete landline technology.

Business organizations were extremely excited about ISDN technology at that time as it both an analog phone line, as well as support video conferencing facilities. In fact, at that particular time, ISDN offered the highest speed of the internet (128 kbps). This meant that data could be sent easily, without any line disturbances, or audio distortion.

However, with the passage of time, ISDN technology is now considered outdated. The introduction of high-speed internet access networks such as DSL, WAN, cable modems has replaced this once popular telecommunication system. It is still used by organizations as a backup in case the main phone line fails for some purpose.

[**What are the real benefits?**](https://blog.savincom.co.uk/why-choose-voip-over-conventional-phone)

VoIP is a phone system that allows for making calls over the internet. It is essentially a virtual telephone line, which allows for the cost associated with phone lines and hardware to be dramatically reduced.

In addition to the cost savings, there are far more benefits for businesses when it comes to flexibility, scalability and future proofing.

A digital line provides many benefits when it comes to video conferencing, managing call directions, increasing or decreasing the number of connections and transferring calls between locations. 

**What can you do to prepare?**

Although the shutdown won’t officially happen until 2025, it’s still important to start thinking about how to prepare for the ISDN switch-off.

Switching from ISDN to a **[VoIP phone system](https://blog.savincom.co.uk/advanced-phone-system-save-more-than-30)** isn’t as complicated. But you do have to make sure your business has good enough internet connection to deliver VoIP. Luckily, in this day and age, most businesses will. 

**Is your business compatible with a VoIP system?**

Ideally, you would need internet speeds above 2Mbps for a small business, but it depends on the type of business you are in. Larger business with more demand may need faster speeds at around 5Mbps.

You’ll also need to check that your current phone system within the business will support VoIP. If it doesn’t, you may need to replace your phone system. If you don't want the hassle of that you can try a hosted telephony system i.e. the Cloud.

**Easily switch for a better connection**

**[Savincom](https://www.savincom.co.uk/voip-for-business-fixed-voice-connectivity/)**can help you easily migrate to a new hosted telephony system to experience better business communication and collaboration. We can help you switch and get your new system deployed with minimal disruption to your business.

If you'd like to know more about upgrading to a VoIP system, get in touch today. We will help you make the switch. ![bigstock-The-Businessman-Chooses-Voip-O-232194631-770x535](https://blog.savincom.co.uk/hs-fs/hubfs/bigstock-The-Businessman-Chooses-Voip-O-232194631-770x535.jpg?width=691&name=bigstock-The-Businessman-Chooses-Voip-O-232194631-770x535.jpg)

 

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Since moving to Savincom, we have received excellent and responsive customer service, the small number of issues we have experienced have been resolved in an efficient and expert manner. We have significantly reduced our running costs, with the proactive account management, currently running a reduction of c.40% on costs, the cost reduction has been most prevalent around roaming and international calling. The transfer from Vodafone Direct to Savincom Vodafone was smooth and seamless, with onsite support offered during the days of the transfer. If I was to score them out of 10, it would be 10 as the have excelled as a service partner.

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We have worked with Savin Communications for four years now and we are delighted with the work carried out so far.  We have 300+ connections, so service needs to be of the highest quality, which is what we get with Savin Communications. We have a rapid staff turnover and Savin assist us when utilising connections. We used to be on a plan where we were constantly going over minutes and data allowances. Savin Communications has helped us source a much better quality plan and they understand the high standards that our organisation have and are most efficient in delivering well within time limits…. The account manager is always easy to contact and help is really appreciated, meetings with him are regular. The assistance and support we receive is always   
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 ICT Manager, National Charity

Having paid overly expensive mobile phone bills for several years, we switched to Savincom who assured us of substantial savings, especially for our mobile phone usage abroad. They were not wrong! Our bills have practically halved since the switch and furthermore Savincom provide a great support service, with any queries or problems being acknowledged and dealt with swiftly and professionally.

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I can confirm that we switched over our account from a direct one held with one of the Networks, to one under Savincom’s control and have been more than happy with the service thus far. As a Canadian Investment Bank with frequent overseas travellers, I found doing business direct with the Network over the past few years and my numerous dedicated account managers very frustrating indeed. Wrong price plans, outdated tariffs, changes of Account Managers, limited cover on the weekend support desk, and bolt -on’s not being applied to our overseas travellers etc. We are seeing benefits in not having to deal with the Network directly. I would be happy to recommend them in terms of the mobile contract that they proposed and especially their customer service.

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Since using Savincom our bills have noticeably decreased and every possible bundle is being added and removed when necessary. The service levels are a world away from what we experienced previously; I get a response back from their support team in at least 5 minutes, and everyone is extremely helpful. The account management is makes a big difference as well. Everything is straightforward and I can request information on our account and be sent a detailed report. I would highly recommend Savincom.

 Office Manager, Investment Company

I have used Savin for the last 4 years and their customer service, support, timescale to response and resolve any queries etc. has been first class! I am the IT Manager for a large construction based Group and as you can appreciate we have a large number of guys based on construction sites who break their phone frequently (and lose them!) so I require a swift service to replace phones and sims, bar phone lines and order new lines (either phone or 4G dongles) ASAP, all of which Savin deliver! So I would recommend Savin without hesitating!

 IT Manager, Construction Group

The highlight for me is being able to shoot an email to Savincom support and almost   
 immediately getting an engaging response, they want to solve my problems rather   
 than assign blame to someone. Overall we are very pleased to be working with a great team.

 IT Manager, Private Equity

Savincom are my righthand. I just phone and everything gets dealt with – no more long maddening calls to mobile providers. Thank you Savincom. You guys rock!

 Andrea Sequeira

Not only have our monthly bills been cut by more than half, savincom saved hours of my time spent on the phone to network direct customer support lines.

 Sujin Bailey

Having had our mobile phone contracts managed by savincom has saved the company considerable time and administrative effort.

 Nicole Passey

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