--- title: Setting up a new office? Get VoIP for better communications description: Question of VoIP versus PSTN is going to be something that businesses can't afford to ignore as service providers start to phase out the older technology image: https://blog.savincom.co.uk/hubfs/26.jpg --- [![Savincom](https://blog.savincom.co.uk/hubfs/Savincom_September2019%20Theme/images/logo-1.png)](https://www.savincom.co.uk/) [0203 544 7777](tel:0203%20544%207777) [Support Portal](https://support.savincom.co.uk) [Billing Portal](https://webportal.akjl.co.uk/Savincom/login.aspx?template=Savincom) [![Savincom](https://blog.savincom.co.uk/hubfs/Savincom_September2019%20Theme/images/logo-1.png)](https://www.savincom.co.uk/) [Support Portal](https://support.savincom.co.uk) [Billing Portal](https://webportal.akjl.co.uk/Savincom/login.aspx?template=Savincom) - [About Us](https://www.savincom.co.uk/about-us/) - [Business Mobiles](https://www.savincom.co.uk/business-mobiles/) - [VoIP Phone System](https://www.savincom.co.uk/voip-phone-system/) - [MDM & Mobile Security](https://www.savincom.co.uk/mdm-mobile-security/) - [Connectivity](https://www.savincom.co.uk/connectivity/) - [Call Recording](https://www.savincom.co.uk/call-recording/) - [Cloud](https://www.savincom.co.uk/cloud/) - [IOT](https://www.savincom.co.uk/iot/) - [Device Insurance](https://www.savincom.co.uk/device-insurance/) - [IT Managed Services](https://www.savincom.co.uk/it-managed-services/) - [Cyber Security](https://www.savincom.co.uk/cyber-security/) - [International SIMs](https://savincom.savincom.co.uk/savincom-international-sim-cards) - [Equipment Leasing](https://www.savincom.co.uk/equipment-leasing/) - [Our Partners](https://www.savincom.co.uk/our-partners/) - [Careers](https://www.savincom.co.uk/careers/) - [Recognition](https://www.savincom.co.uk/recognition/) - [Platinum Club](https://www.savincom.co.uk/platinum-club/) - [Contact Us](https://www.savincom.co.uk/contact-us/) - [Case Studies](https://www.savincom.co.uk/case-studies/) - [News](https://www.savincom.co.uk/news/) - [Blogs](https://blog.savincom.co.uk/) - [Meet The Team](https://www.savincom.co.uk/meet-the-team/) # Setting up a new office? Get VoIP for better communications The question of VoIP versus PSTN/ISDN is going to be something that businesses can’t afford to ignore as service providers start to phase out the older technology. So, what is VoIP and how is it helping businesses who are setting up newer offices get a hassle-free transition and save them a lot more? VoIP stands for Voice over Internet Protocol and simply put it’s a technology which provides a way of using the internet to make standard telephone calls, using a computer, VoIP handset, or other data-device such as a mobile phone. This type of telephone service doesn’t rely on having one or more physical landlines coming into your office – just a stable internet connection is all you need. With the new technology and call clarity advances of VoIP business phone systems in the last several years, it is a good time for businesses to make the switch from a traditional provider to a VoIP solution. In most cases, you can get similar or even more advanced features as a traditional phone system for much less cost. To make it easier for your business to switch, follow these seven steps: ![26](https://blog.savincom.co.uk/hs-fs/hubfs/26.jpg?width=763&name=26.jpg) #### 1. **Figure out how many users you will need** The first step to getting VoIP up and running in your office is to figure out how many employees or users you plan on having. Getting a solid idea of user numbers early on in the process makes certain decisions easier as you go along. It will help you determine how many lines you need, whether or not your Internet connection can support your expected call volume, and which features matter most. With some providers, you can save money if some employees only need an extension and not their own number. Check with your potential providers to see what kind of deal they can give you. #### 2. **Make sure your office Internet connection is fast enough** Once you know how many users you are going to have, then you are ready to test your office Internet connection to see if it can handle VoIP for that kind of user volume. This is important for two reasons: - Checking out your connection prior to getting a VoIP system will save you a lot of time and hassle. You wouldn’t want to sign up for VoIP only to discover it won’t work with your existing Internet. Fortunately, it isn’t difficult to check if your Internet can handle VoIP. #### 3**. Sit down and set a VoIP budget** VoIP offers a wide range of features, and it’s easy to get carried away when looking at the different add-ons and bonuses you can use. That’s why setting your budget early on in the process is important. #### 4. **Determine which features are most important** There are lots of different features available, such as unique phone numbers for each employee, an auto call router, call rules, conference calling, mobile apps and more. You’ll want to figure out which specific features will be most useful for your business. For example, perhaps you want a home-based VoIP system for your office, but your business actually keeps you on the road a lot. If so, you’ll want a solid mobile app. Or maybe you’re getting a system with more than 10 lines. In that case, in-depth call routing rules are a must. Here’s what you should do to help narrow things down: - Write down specifically why you are getting a business phone system, what you want it to accomplish, and what its primary uses will be (calling out, conference calling, calling while on the go, etc.). - Do some research on what VoIP features most directly relate to your needs and uses. - Make two lists: one with your must-have features and one with features that you would like but do not absolutely need to have. This will help you tick most of the required features When you actually get down to choosing your VoIP phone provider, the two feature lists you just created will make the selection process much quicker and more efficient. #### 5. **Choose a VoIP phone service** Now it is time to actually choose your provider. Before you make the decision, make sure you have your number of users, budget and feature lists handy for reference. When making your decision, you want to compare providers and find the one that: - Has the features you need - Actually, works for what you need it to - Is within your budget - Is easy for you to use - Has good customer service - For an in-depth breakdown, consult this comparison guide to the leading VoIP providers. #### 6. **Order phones and other hardware** After settling on your service, it is time to order your hardware. Most VoIP services can be used without special VoIP phones. For example, you can often purchase an adapter that you can plug your analog phones into if you want to continue using those. Or, in many cases, you can use your computer, tablet or mobile phone. #### 7. **Set up and configure your VoIP system** In most cases, you just plug your phone into your Ethernet system, configure your settings on your phone, and you are good to go. In some cases, if you have a firewall in place, you might have to go back and forth with your provider a bit to get things working properly. If you are tech-savvy, you should be able to handle most VoIP setups. VoIP is now seen as an alternative to using traditional phone lines such as PSTN and ISDN is becoming increasingly important to businesses as they look to reduce costs. Take advantage of the latest developments to help streamline and improve their communications, and future proof their telephony systems. For orders and enquiries regarding VoIP, get in touch with our team of experts. We work with leading VoIP providers like One net by Vodafone, Gamma by Horizon, Call switch by Telco Switch and 8X8. [![Share on facebook](https://7528309.fs1.hubspotusercontent-na1.net/hub/7528309/hubfs/raw_assets/public/mV0_d-web-default-modules_hubspot/img/facebook-color.png?width=24&name=facebook-color.png)](http://www.facebook.com/share.php?u=https%3A%2F%2Fblog.savincom.co.uk%2Fsetting-up-a-new-office-get-voip-for-better-communications%3Futm_medium%3Dsocial%26utm_source%3Dfacebook) [![Share on linkedin](https://7528302.fs1.hubspotusercontent-na1.net/hub/7528302/hubfs/raw_assets/public/mV0_d-web-default-modules_hubspot/img/linkedin-color.png?width=24&name=linkedin-color.png)](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fblog.savincom.co.uk%2Fsetting-up-a-new-office-get-voip-for-better-communications%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [![Share on twitter](https://7528304.fs1.hubspotusercontent-na1.net/hub/7528304/hubfs/raw_assets/public/mV0_d-web-default-modules_hubspot/img/twitter-color.png?width=24&name=twitter-color.png)](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Fblog.savincom.co.uk%2Fsetting-up-a-new-office-get-voip-for-better-communications%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Fblog.savincom.co.uk%2Fsetting-up-a-new-office-get-voip-for-better-communications%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=) I would like to thank savincom for the hard work that they have done, they have managed to meet all our requirements and have delivered it in a timely fashion. They have reduced our monthly outgoings for our mobiles by a 1/5 of which we are very happy about. Maintenance Manager, Luxury Hotel Group Since moving to Savincom, we have received excellent and responsive customer service, the small number of issues we have experienced have been resolved in an efficient and expert manner. We have significantly reduced our running costs, with the proactive account management, currently running a reduction of c.40% on costs, the cost reduction has been most prevalent around roaming and international calling. The transfer from Vodafone Direct to Savincom Vodafone was smooth and seamless, with onsite support offered during the days of the transfer. If I was to score them out of 10, it would be 10 as the have excelled as a service partner. Office Manager, Leading Global Commodity Merchant We have worked with Savin Communications for four years now and we are delighted with the work carried out so far.  We have 300+ connections, so service needs to be of the highest quality, which is what we get with Savin Communications. We have a rapid staff turnover and Savin assist us when utilising connections. We used to be on a plan where we were constantly going over minutes and data allowances. Savin Communications has helped us source a much better quality plan and they understand the high standards that our organisation have and are most efficient in delivering well within time limits…. The account manager is always easy to contact and help is really appreciated, meetings with him are regular. The assistance and support we receive is always responsive, proactive and excellent at all times. The advice given is easy to understand along with their online portal which is easy to use too, communicated in a friendly accessible manner. I would highly recommend Savin Communications. ICT Manager, National Charity Having paid overly expensive mobile phone bills for several years, we switched to Savincom who assured us of substantial savings, especially for our mobile phone usage abroad. They were not wrong! Our bills have practically halved since the switch and furthermore Savincom provide a great support service, with any queries or problems being acknowledged and dealt with swiftly and professionally. Finance Manager, Global Shipping Company I can confirm that we switched over our account from a direct one held with one of the Networks, to one under Savincom’s control and have been more than happy with the service thus far. As a Canadian Investment Bank with frequent overseas travellers, I found doing business direct with the Network over the past few years and my numerous dedicated account managers very frustrating indeed. Wrong price plans, outdated tariffs, changes of Account Managers, limited cover on the weekend support desk, and bolt -on’s not being applied to our overseas travellers etc. We are seeing benefits in not having to deal with the Network directly. I would be happy to recommend them in terms of the mobile contract that they proposed and especially their customer service. Operations Manager, Investment Bank Since using Savincom our bills have noticeably decreased and every possible bundle is being added and removed when necessary. The service levels are a world away from what we experienced previously; I get a response back from their support team in at least 5 minutes, and everyone is extremely helpful. The account management is makes a big difference as well. Everything is straightforward and I can request information on our account and be sent a detailed report. I would highly recommend Savincom. Office Manager, Investment Company I have used Savin for the last 4 years and their customer service, support, timescale to response and resolve any queries etc. has been first class! I am the IT Manager for a large construction based Group and as you can appreciate we have a large number of guys based on construction sites who break their phone frequently (and lose them!) so I require a swift service to replace phones and sims, bar phone lines and order new lines (either phone or 4G dongles) ASAP, all of which Savin deliver! So I would recommend Savin without hesitating! IT Manager, Construction Group The highlight for me is being able to shoot an email to Savincom support and almost immediately getting an engaging response, they want to solve my problems rather than assign blame to someone. Overall we are very pleased to be working with a great team. IT Manager, Private Equity Savincom are my righthand. I just phone and everything gets dealt with – no more long maddening calls to mobile providers. Thank you Savincom. You guys rock! Andrea Sequeira Not only have our monthly bills been cut by more than half, savincom saved hours of my time spent on the phone to network direct customer support lines. Sujin Bailey Having had our mobile phone contracts managed by savincom has saved the company considerable time and administrative effort. Nicole Passey STAY CONNECTED Receive the latest updates and offers from savincom. [![fb](https://blog.savincom.co.uk/hubfs/Savincom_September2019%20Theme/images/fb.png)](https://www.facebook.com/savincomuk) [![twitter](https://blog.savincom.co.uk/hubfs/Savincom_September2019%20Theme/images/twitter.png)](https://twitter.com/savincomuk) [![linkedin](https://blog.savincom.co.uk/hubfs/Savincom_September2019%20Theme/images/linkedin.png)](https://www.linkedin.com/company/1406468?trk=tyah) [![youtube](https://blog.savincom.co.uk/hubfs/Savincom_September2019%20Theme/images/youtube.png)](https://www.youtube.com/channel/UCKJ4o9gN9iU1aUJlr3cufHQ) NAVIGATE - [Home](https://www.savincom.co.uk/) - [About Us](https://www.savincom.co.uk/about-us) - [Recognition](https://www.savincom.co.uk/recognition) - [Mobiles](https://www.savincom.co.uk/business-mobiles) - [Platinum Club](https://www.savincom.co.uk/platinum-club) - [Careers](https://www.savincom.co.uk/careers) - [Unified Comms](https://www.savincom.co.uk/fixed-voice-connectivity-and-unified-communications) - [Cyber Security](https://www.savincom.co.uk/cyber-security) - [News](https://www.savincom.co.uk/news/) - [Contact Us](https://www.savincom.co.uk/contact-us) - [Privacy Policy](https://www.savincom.co.uk/privacy-policy) - [Terms & Conditions](https://www.savincom.co.uk/terms-and-conditions) Our Companies FOLLOW US [![savincom](https://blog.savincom.co.uk/hubfs/Savincom_September2019%20Theme/images/logo-1.png)](https://www.savincom.co.uk/) [![Savin corporate travel](https://blog.savincom.co.uk/hubfs/Savincom_September2019%20Theme/images/SavinCorporateTravel-with-ABTA-01-white-1024x328.png)](https://www.savincorporatetravel.co.uk/) Savincom - The Mille, 8th Floor 1000 Great West Road Brentford TW8 9DW - Map - Main 020 3544 7777 - Support salessupport@savincom.co.uk Privacy Policy Sitemap © 2019 All Rights Reserved Savincom Corporate Travel