Remote working is a great way to increase productivity and keep stress level low, yet businesses some times do feel that the work pace does go down. Remote workers sometimes feel disconnected and experience lack of collaboration; this leads to reduced pace of work and lower productivity.
A lot of companies complain loss of business due to lack of quick turn around. This usually happens when some employees work out of home and do not have the requisite set up to maintain the same pace and service quality that the customers are used to.
"80% of business buyers and 64% of consumers said they expect companies to respond to and interact with".
Source Gamma
It’s not difficult to keep up the pace the quality of customer service. All that is required here is increasing collaboration across remote teams and departments. It does take intention and effort. That’s why it’s important to develop strategies for how to increase collaboration between remote teams and thus creating a modern workplace.
Here are 3 tips for you to maintain pace while working remotely:
- Use an effective phone system: Say goodbye to your traditional phone system that does not even have a call transfer or call diversion option. Invest in a unified communications system that will reap benefits in the long run. Unified communications will allow you to seamlessly communicate using the most appropriate channel at any given moment, no matter where you are in the world. This will mean that even when you are out of your office, you can work as efficiently, therefore, keeping up the pace.
- Simplify collaboration: A centralised communications platform allows you to increase collaboration. Give your employees the tools that support collaborative working. This will enable them to maintain pace while working remotely. The ability to share information and work on data together allow them to be more productive and helpful to the clients.
- Maintain physical and social boundaries: Create a special space where you work every day from home. any specific room or even a corner. Ensure that you stick to that place and do your office work. This will lead to curbing of distractions and keeping up pace.
